WELCOME TO COZYCAVEPETS
Thank you for choosing us for your comfortable pet transportation service! We are committed to providing you with a smooth and efficient transportation experience. Please read the following shipping information carefully.
Logistics Providers
We partner with reliable logistics companies to ensure your order arrives safely and on time. Our main logistics carriers include:
DHL
FedEx
Estafeta
Mexico Post (Correos de México)
Transportation Time
Mexico Domestic Shipping:
Orders typically take 5 business days to arrive, depending on your location and the shipping method you choose.
International Shipping:
We are happy to offer international shipping services! Orders typically take 21 business days to arrive, depending on the destination and customs clearance time.
Processing Time
All orders will be processed within 3 business days of payment confirmation. You will receive a confirmation email with a tracking number after your order is shipped.
Shipping Costs
Shipping costs will be calculated at checkout based on your location and the shipping method you choose.
Customs and Other Fees
Please note that international orders may be subject to import duties, taxes, and other fees. These fees are not included in the total order amount and are the responsibility of the recipient. Please consult your local customs for details.
Order Tracking
After your order is shipped, you will receive an email with a tracking number. You can use this number to track your package and check its delivery status at any time.
Contact Us
If you have any questions about delivery or need assistance with your order, please feel free to contact us through the following methods:
Email:odditycache@cozycavepets.com
Thank you for visiting our store! We greatly appreciate your patronage and look forward to continuing to serve you and your beloved pet.