WELCOME TO COZYCAVEPETS
We value your privacy highly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (hereinafter referred to as “this website”) and purchase our products.
The Information We Collect
We may collect the following types of information:
Personal Information: When you create an account, place an order, or contact us, we may collect your personal information, including but not limited to your name, email address, phone number, shipping address, and payment information.
Non-Personal Information: We may collect non-personal information related to your interactions with our website, such as your IP address, browser type, pages visited, and time spent on the website. This information helps us analyze user behavior and improve our services.
How We Use Your Information
We will use your information for the following purposes:
Processing and fulfilling your orders.
Communicating with you regarding your orders and customer service inquiries.
Sending you marketing messages (if you have opted to receive them).
Improving our website, products, and services based on your feedback and usage habits.
Fulfilling legal obligations and protecting our rights.
How We Share Your Information
We will not sell or rent your personal information to third parties. We may share your information with the following entities:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as payment processors and logistics companies. These service providers are obligated to keep your information confidential.
Legal Compliance: We may disclose your information if required by law or upon a valid request from a public authority.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is absolutely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Regarding your personal information, you have the following rights:
Access and Updates: You can log in to your account or contact us directly to access and update your personal information.
Elimination: You can request the deletion of your personal information unless otherwise provided by law.
Marketing Preferences: You can choose not to receive marketing messages by following the unsubscribe instructions in the email or by contacting us.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these websites, and we are not responsible for the privacy practices of third parties. We recommend that you carefully read the privacy policies of any third-party websites you visit.
Privacy Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the website and updating the “Last Update Date”. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing methods, please contact us.
Thank you for choosing us. We greatly appreciate your trust and are committed to protecting your privacy.